I saw a couple of situations over the last couple of days that reminds me of problems that may occur for people who purchase hardwood for...

Again this week I inspected another site with area rugs that are pilling and getting soiled soon after being laid out. The customer walks...

I have been down in the R&D departments of a couple of carpet mills and seen the latest in carpets. Carpet fibers are being created that...

I see a lot of carpets. I continue to learn each time I am out there. This one defies logic. I went out to see a carpet that was down in...

Last week I saw another case of a carpet not being covered by a warranty where in fact I believe there was a problem. Again this was a...

I want to address the issue of carpet tile installation. It seems that no one is installing them correctly. Lets make it clear–the old...

I actually got an inspection this week where I had to turn back the carpet and measure the thickness of the pad in the traffic areas as...

I was up in Ottawa looking at a large commercial carpet claim last week. The problems were numerous but a couple of the situations I...

I always wonder why everyone I meet asks me the same question when it comes to spot cleaning. The question is- what is the best spot...